Schedule a Private Tour
The best way to understand what we do is to visit. We welcome families for private tours so you can see the home, meet our team, and ask every question on your mind — with no pressure and no obligation.
How to Reach Us
Choose the option that feels right for you. There is no wrong way to start.
Schedule a Private Tour
Fill out the form below and we will contact you to confirm a time.
Ask a Care Question
Not ready for a tour? Send us a question and we will respond promptly.
Request a Callback
Leave your name and number and we will call you at a time that works.
Call 757-279-7091
Speak directly with our care team. Calls and texts welcome.
Email [email protected]
Send us an email and we will respond within one business day.
What to Expect on a Private Tour
A private tour is a conversation, not a sales pitch. Here is what families typically experience:
- ✓You will see the home environment — the common areas, the care spaces, and the overall atmosphere of daily life here.
- ✓You will have time to ask questions about care — how we handle medications, how we communicate with families, how we respond to health changes, and anything else on your mind.
- ✓You will have the opportunity to discuss your loved one's specific needs with a member of our care team.
- ✓You will meet appropriate members of the care team who can speak to our approach and answer your questions directly.
- ✓You will be able to ask about services, daily routines, communication practices, and next steps — without any pressure to make a decision on the spot.
We ask that families respect the privacy and comfort of current residents during visits. Not every area of the home may be accessible during a tour, and we do not make admission decisions during initial visits. Our goal for a first tour is simply to help you make an informed decision.
Questions Families Are Encouraged to Ask
There are no wrong questions. We believe informed families make the best decisions — for their loved ones and for us. Here are topics we welcome:
We will answer every question honestly. If we do not know the answer, we will say so. If a question is outside our scope, we will tell you that too. We do not make guarantees about care outcomes, hospitalization rates, response times, or acceptance.
Tour Request Form
Fill out the form below and we will contact you to confirm a time. All fields marked * are required.
Prefer to call or email?
Our care team is available to answer questions, discuss your loved one's situation, and help you decide if we are the right fit.
Phone / Text
757-279-7091Tour Hours
Mon–Fri, 12:00 PM – 5:00 PM
Other times available by appointment.